Planned Start date' should be after 3 days of creation in Standard change
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3 weeks ago
Hi Community,
If an end user submits a Standard Change request, the Planned Start Date and Planned End Date should automatically be set to 3 working days from the submission date. How can this be configured in the Standard Change process?
Thank You
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3 weeks ago
Hi @ramsreyash1
https://www.servicenow.com/community/developer-articles/add-business-days/ta-p/2324391
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3 weeks ago
Technically, planned start date should be creation date + 3 days and planned end date should be planned start date + 3 days, whether to include weekends is upto you, I have found one helpful link.
Regards,
Musab
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3 weeks ago
you can refer this article on calculating and getting 3 business days. ensure you use the correct schedule
You can use before insert business rule and do the calculation.
where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader