Platform Analytics: Dependent Service & Service Offering Filters
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2 hours ago
We need to implement a dependent filter behavior on a Platform Analytics dashboard similar to the out-of-the-box Incident form functionality. When a specific Service is selected in the dashboard filter, the Service Offering filter should dynamically update to display only the service offerings that are related to the selected service.
This dependency should ensure that users can only select valid service offerings associated with the chosen service, improving accuracy and usability of the dashboard filters.
Regards,
Neha
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an hour ago
Hi @Neha Rani4
Here is a helpful video on configuring dependent filters in Platform Analytics.
https://www.youtube.com/watch?v=OXqPnHWZL9A
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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5m ago
Already gone through this video .It is very helpful but the thing "in table with connection section ,it is not allowing me to select the service to make it dependent on the service.
Regards,
Neha
