Platform Analytics - knowledge article on dashboard

mah1
Kilo Sage

Washington DC Patch 0 Hotfix 1

Is it possible to add a knowledge article to a Platform Analytics dashboard? We are able to do this with a Core UI dashboard and have such a dashboard. That dashboard was migrated to Platform Analytics but the way the article is displayed on the migrated dashboard makes it useless. I don't see any way to adjust it.  Is there anything we can do to make these migrated content blocks readable and useful?

 

Thank you

3 REPLIES 3

SanjivMeher
Kilo Patron
Kilo Patron

Can you try the solutions provided in below thread?

https://www.servicenow.com/community/knowledge-managers/add-an-already-created-knowledge-article-to-...

 


Please mark this response as correct or helpful if it assisted you with your question.

I think that article is only relevant to a Core UI dashboard. That's how it was done for our existing dashboard. I don't see the same capability in Platform Analytics.

 

Thank you

Flemming Skytte
Tera Contributor

Has anyone found a solution to this? I need a metode to show a number of Knowledge articles on the new "dashboards", so that some specific users can just update the Knowledge article, to update the content of the "Dashboard". Thanks up front, for any suggestions.