Platform Runtime (previously CreateNow) Licensing Model

[arnoldzwane]

Could someone please advise on how the licensing work for CreateNow applications. I created a new application/table, Exploration, via the "Tables & Columns" module on ServiceNow. A new role, u_exploration_user, got created and attached to the application. All users I allocate this role to gain access to this application. My question is, is this role the one that is referred to as a Platform Runtime/CreateNow License?

Please note that this table is extending the Task table.

Kind Regards

Atnold

[Shiva Thomas · Accepted solution]

Hi Arnold,

The role 'u_exploration_user' should be granted to all you Exploration's fulfillers. And yes, this will be a paying role, under Platform Runtime license.

The base price for them is $35 per month, but this depends on your contract, so you may need to check your licensing agreement to be sure.

End-users using the Exploration app should have no role if you want them to stay free.

If you had extended the Incident table, your fulfillers would have to pay the full ITSA price ($100 to $125). I wrote a blog article on this: Financial implication of extending tables