Playbook not advancing to next step after clicking mark complete

jthomsen
Tera Contributor

I created a playbook for our first level support for the incident form and the activity on the screenshot is a "User Form" activity. 

jthomsen_0-1715864441754.png

After clickingon mark complete nothing happens, the activity is not marked as complete and the playbook is not proceeding to the next step. Does anyone know why and how to fix it?

2 REPLIES 2

mfhaciahmetoglu
Mega Sage

Hey,

 

Have you had any solution to this?

 

Thanks!

 

Best,

Firat

bgmoreira
Tera Contributor

 Hi . I have the same issue.  any solutuons to fix it ?