Good morning developers,
I'm building out a playbook in my developer instance in the Global application on the Case table.
The only triggers I have are:
Record Created and the short description contains Credential Request and Active is true.
When I create a new case, the playbook option shows up but I'm thrown this message: Configuration Error Parent Record is not provided.
Does anyone know why this happens or how to resolve the issue?
Any help will be greatly appreciated!
Best regards,
cnharris1
1 ACCEPTED SOLUTION
