Please consider keeping valuable community posts open instead of archiving them.

[Mariam_Ahmed]

Hi ServiceNow Team,

Over the past week, I found several Community posts that perfectly matched issues I was facing, but many had already been archived. It would be great if developers could continue these discussions by asking follow-up questions or sharing updated solutions instead of creating duplicate threads.

If possible, please consider allowing archived posts to be reopened or enabling comments on discussions that are still relevant.

Best Regards, 

[Dr Atul G- LNG]

Adding admin here

@Dan Bruhn  @David  @Sarah G_ 

[BrianS344076034]

100% agree with this
i had a few things I needed to try and find and was unsuccessful 😞

[David]

Thanks for sharing this. We are looking into ways to remediate this and handle this better going forward. Sorry for any inconveniences caused. 

[Simon Hendery]

How does the ServiceNow Community team manage to get so many things so wrong, so often? It's astonishing. 

Forums flooded with spam. Forums flooded with AI slop. Bot accounts gaming the points system. The points system being unworkable. A terrible UX experience. 

and now, the only thing the forums are actually here for -- the share good information -- they've even messed that up.