Plugin installation error

[G Balaji]

Hi,

I'm trying to install following plugins, 

com.snc.pa.customer_service

com.snc.pa.premium.cs

but I got the following error,

"Plugins must be loaded into the global domain..."

What would be the root cause? I tried installing it in my personal instance in "Customer Service" scope and it works fine.

Thanks.

[Chris35]

Hello,

Do you use domain separation?

[G Balaji]

No, we don't use domain seperation.

Thanks for the response.

[Chris35]

OK, what is the status of the system plugin record now?
Do you get the opportunity to use related links: Activate / Repair?
Do you see any additional information about the error in the Related List: Plugin Activation Logs

[G Balaji]

Current status of plugin is : Activation failed.

Please see the attached file for logs.