Plugin is install but not able to see it in Application Navigator > plugins
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03-12-2024 11:33 PM
Software Assets Management Foundation Plugin is install on Dev instance I am able to see it on sys_plugins.list in the filter navigator. But when I am Navigating to 'System Definitions > Plugins' or typing "plugin" in the filter navigator then I am unable to find it there.
Why is it so can anybody help me on this?? How can I see my Software Assets Management Foundation Plugin in the plugin list.
Plugin id: com.snc.sams
Plugin Name : Software Assets Management Foundation.
I have attach this image as you can see I am unable to see this plugin
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03-13-2024 12:19 AM - edited 03-13-2024 12:21 AM
Hi @Ashishsk ,
Try this way :
I Hope this helps...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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03-13-2024 01:19 AM
Yes I requested my plugin from here only before. I got it install but not able to see in plugins.Thank You for your time
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03-13-2024 01:58 AM
Hi @Ashishsk
Some time, even though we have admin rights still not able to see teh module. So better assign the SAM required role to the user profile, logout and login. ( Try cache.do as well)
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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01-27-2025 10:08 AM - edited 01-27-2025 10:10 AM
Got any luck so far @Ashishsk. We have had same issue. SAM Plugin has already been installed but can't seem to find it in the system definition> plugins.
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01-27-2025 12:42 PM
Try looking in the sys_store_app table.