Plugins to integrate SAFe ServiceNow and JIRA

[Nisha30]

Hello Experts,

can anyone direct what exactly to be installed for integrating sub module 'SAFe' with JIRA .

We have installed SAFe in ServiceNow and want to integrate with JIRA and as per below link

ServiceNow Store 

it needs 'Agile Development ' plugin

Thanks

[Tushar · Accepted solution]

Hi @Nisha30 

To integrate the SAFe sub-module with JIRA, you need to install the following plugins:

• Agile Development plugin - Atlassian Jira Integration for Agile Development
• SAFe Scrum plugin - ServiceNow SAFe Scrum Plugin

The Agile Development plugin provides the basic integration between ServiceNow and JIRA. It allows you to create and track issues in JIRA from ServiceNow, and vice versa. The SAFe Scrum plugin provides additional integration features for SAFe projects, such as the ability to create and track epics, features, and stories in JIRA.

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Regards,
Tushar

[Nisha30]

Just a quick one more clarification this applies to both on-premise and cloud? Thanks

[Attila Beregvar]

Hello Tushar,

Could you please clarify which plugin is the "ServiceNow SAFe Scrum" plugin? There's no plugin/application with this exact name.
Would it be the "Agile - Scaled Agile Framework - Essential SAFe" plugin? This is basically the core SAFe plugin to start with.
And how does it affect the "Atlassian Jira Integration for Agile Development" plugin? It will automatically recognize more issue types, other than the default Sprint/Epic/Story?

Thanks!