Populate a Field Based on Date Selection in Date Type Field

[nlopez4]

Hi all,

I have a Single Line Text type field titled urgency_level and a Date type field titled expected_go_live_date. The urgency_level field will have four choices: Critical, High, Medium, and Low. I would like to set the urgency_level field to one of those choices based on the following logic:

• Critical if the expected_go_live_date is 48 hours or less from now to the selected day
• High if the expected_go_live_date is 48-72 hours from now to the selected day
• Medium if the expected_go_live_date is five to nine days from now
• Low if the expected_go_live_date is ten or more days from now

I started to create an onChange Catalog Client Script to try and accomplish this, but I admittedly don't know much about JavaScript. Any help is appreciated, thank you!

[Dr Atul G- LNG]

Hi @nlopez4 

Baseline code: 

https://www.servicenow.com/community/itsm-forum/set-manager-name-based-on-selected-user/m-p/628461

[nlopez4]

Thank you for your reply! Unfortunately, I was unable to solve the issue with the solution from the link you provided.