Populate a PDF from variables in a submitted record producer

neil_b
Tera Guru

Hi,

 

I have a requirement to populate fields on an already existing PDF when the record producer is submitted. We do not need a PDF newly generated. Record Producer and PDF.pngThe above image is our record producer in the Service Portal, and the PDF we would like to have populated on submission. Along with populating the PDF with the values entered for the record producer, we would also like the PDF to be attached to the request after it is populated. 

 

After some research, people have suggesting using a script include called 'generalPdfUtils', but our database does not have that script include, nor do we have the associated application/plug-in installed. This is something I can't go ahead and just pay for and install and I won't be able to get this approved by my organization so I will need to be able to accomplish this without purchasing any license or plug-ins. 

 

Can someone let me know if this can be accomplished? To be able to populate an existing PDF when a request is submitted and have the PDF attached to the request. 

 

 

1 REPLY 1

Tanushree Maiti
Mega Sage

Please refer this links, see if it helps you:

https://www.servicenow.com/community/app-engine-forum/article-create-pdf-for-record-producer-using-p...

https://www.servicenow.com/community/developer-articles/autopopulating-pdf-with-form-data-and-attach...

Please mark this response as Helpful & accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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