Populate assignment group of catalog task based on RITM's requested for location

[Harsha34]

Hello everyone,

@Ankur Bawiskar if you can please help on this.

I am trying to populate assignment group of catalog task based on RITM requested for location through flow designer.

The script is working fine with indexOf but this might not give correct results if required text e.g Noida or Chennai is at last or in middle position of location .

Below is the one that I used in script of assignment group of flow designer:

if (locations.indexOf("noida"))

Now, if requested for location is like 'abcdNoidaefg' then what should i use in place of indexOf , somewhat like contains or like?

Please suggest.

Regards,

Harsha

[Anurag Tripathi · Accepted solution]

Its not complicated, it will work like contains search only.

Just use this

if (locations.toString().toLowerCase().indexOf("noida")>-1|| locations.toString().toLowerCase().indexOf("chennai")>-1 )

[Najmuddin Mohd]

Hi @Harsha34 ,
Once you get the requested for User,
Glide the user table and fetch the Location DisplayValue and store in a variable.

Now, GlideRecord the Group table and query nameLIKE(variable), (which gives the group contains variable),
You will get the record, return the sys_id of the record.

Hope this helps.


Another way is to create a custom field on the user table which references group table.
Add the group to the user.
Now, easily you can return requested_for.u_assignment_group;


Hope this helps.

Regards,
Najmuddin.

[Harsha34]

This is working through flow designer. LIKE is not working in the script

[Najmuddin Mohd]

Hi @Harsha34 ,

It does work. Can you check the below screenshot.

[Harsha34]

Does it work in flow designer script?

[Najmuddin Mohd]

Yes, I believe.