Populate drop down field from a variable set based on the current record producer.

Gilberto3
Tera Contributor

Hello All,

I am currently trying to meet the following requirement:

Populate a drop-down field (belonging to a variable set) based on the record producer that is using the variable set. Is it possible to accomplish this? I have tried client scripts from both the record producer itself and the variable set without any luck. 

1 REPLY 1

Sujatha V M
Kilo Patron
Kilo Patron

@Gilberto3 If I had understood your statement correctly, you wanted to populate a drop down field based on the record producer and the variable is on the variable set. 

 

Below is my scenario testing, both forms using the same variable set which contains "Select User" variable. 

 

Form 1 - "Create an Incident" 

 

Auto-populated using onLoad catalog client script for that specific record producer instead of applying it to the complete variable set.

 

SujathaVM_0-1712852559029.png

 

SujathaVM_4-1712852876207.png

 

Form 2 - "Create an Incident using VA", no changes made to this form. 

 

SujathaVM_3-1712852729348.png

 

Note: For illustrative purposes used limited variables. 

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.