Populate drop down field from a variable set based on the current record producer.

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‎04-10-2024 07:44 AM
Hello All,
I am currently trying to meet the following requirement:
Populate a drop-down field (belonging to a variable set) based on the record producer that is using the variable set. Is it possible to accomplish this? I have tried client scripts from both the record producer itself and the variable set without any luck.
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‎04-11-2024 09:30 AM
@Gilberto3 If I had understood your statement correctly, you wanted to populate a drop down field based on the record producer and the variable is on the variable set.
Below is my scenario testing, both forms using the same variable set which contains "Select User" variable.
Form 1 - "Create an Incident"
Auto-populated using onLoad catalog client script for that specific record producer instead of applying it to the complete variable set.
Form 2 - "Create an Incident using VA", no changes made to this form.
Note: For illustrative purposes used limited variables.
Please mark this as helpful and accept it as a solution if this resolves your query.
Thanks,
Sujatha V.M.
Sujatha V.M.