Populate "glide_list" field ( sys_user table ) with new values | Query

[chatsaurav19]

Hi All,

I am trying to populate a "glide_list" field with the help of a "Fix Script" but somehow the values are not getting updated/populated.

//var cnt = 0;
var grGcrApp = new GlideRecord('<Table>');
grGcrApp.addEncodedQuery('<some_encoded_query>');
grGcrApp.query();
while (grGcrApp.next()) {
    //cnt++;
    //u_dmo_gcr_level2_approvers,u_dmo_gcr_level3_approvers,u_dmo_gcr_level4_approvers are glide_list fields taking 
   //value from sys_user table
    grGcrApp.u_dmo_gcr_level2_approvers = '20a397badb8b138071957608f496193f'; //assign a new user
    grGcrApp.u_dmo_gcr_level3_approvers = ''; //change to blank
    grGcrApp.u_dmo_gcr_level4_approvers = ''; //change to blank
    grGcrApp.setWorkflow(false);
    grGcrApp.autoSysFields(false);
    grGcrApp.update();
}

Any idea where I am getting wrong?

Regards,

Saurabh

[Mark Manders]

Are you getting into the 'while'?  

Are you sure there are no typo's in the field names? 

Are you trying to update some data in a scoped app that you don't have access to?