Populate Short Description with Form Variable Values in requested item record

[Sahar_Kaizer]

Hi,

I've set up a catalog item named 'change site' that includes fields like 'version,' 'unit,' and 'system.'

Additionally, I've created a business rule that, upon saving the record, should populate the 'short_description' field of the requested item with a string composed of the chosen values in the mentioned fields - 'chosen version / chosen unit / chosen system/ request name', but it doesnt work.

this is the business rule:

However, I'm encountering some challenges with this setup. Could someone please provide guidance or suggestions?

Thanks,

Sahar

[AparnaSahu]

Try this 

current.short_description = 'Variable value is ' + current.variables.variableName;
current.setWorkflow(false); // to avoid triggering BR
current.update();

If my response helped please mark it correct.

Thanks,

Aparna