Populate User Data from SAP

[chrisp83]

Hi,

We're configuring a new ServiceNow instance and looking at ways to populate the user table. We're currently looking through how consistent the data is in our AD and SAP environment, it's a possibility that the SAP environment is more up to date so we're exploring what would be involved with using SAP as our single source of truth.

Has anyone had experience setting this up and can provide some information on how we might go about this? Also has anyone got any tips or issues they've come across while trying to do this?

Thanks,

Chris

[sachin_namjoshi · Accepted solution]

Hi Chris,

That's correct.You can setup JDBC data source to retrieve user data from SAP.

You can configure scheduled jobs to retrieve this data.Also, you can define transform maps, transform scripts to transform data according to your requirements.

Regards,

Sachin