Populating "Relevant for You" Widget on Employee Service Center Portal

roque
Tera Contributor

‎10-17-2023 04:28 AM

Hello ServiceNow Community,

 

I'm working on the Employee Service Center portal and have come across the "Relevant for You" widget. I'm trying to populate this widget with specific requests or KB article items. Does anyone know how to go about this?

 

Additionally, is there a specific table within ServiceNow that manages the data for this widget? Any guidance on manipulating this table to customize the content displayed in the "Relevant for You" widget would be greatly appreciated.

 

Thank you in advance for your help!

 

Best regards,
Roque

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SaileshL
Tera Expert

‎10-17-2023 04:33 AM

Hello, I assume the relevant for you runs based on the predictions
However if you'd like to tweak it, I would go through the widget behind it and the script include calling it
https://<developerinstance>.service-now.com/sys_script_include.do?sys_id=d29fa12797e50110ecc47e0e625... 
https://<developer>.service-now.com/sp_widget.do?sys_id=6cc836d0dbf700500c209493db961914&sysparm_refkey=sys_id

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