Portal page showing in different languages.

srikar vinjamur
Tera Contributor

Hi Experts,

Good Day!

                       After upgrading to Tokyo, our portal page is behaving differently. It is showing in different languages for the end users.  

 

Could anyone tell me how to overcome this.

 

Best Regards,

AtchutRam

2 REPLIES 2

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @srikar vinjamur 

Greetings!

Check if the user preference language for the users set different language.

To resolve the issue:

1. Navigate to User Preferences

2. Create a default user language preference by clicking New

3. Add the following info

Name: user.language

System: checked

User: leave it empty

Type: string

Value: en

4. Click Submit

 

The portal language will be defaulted to English.

please mark the answer as correct and helpful based on Impact.

 

Kind Regards,

Ravi Chandra

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Can you provide a bit background on your situation? Is this for all users or a specific selection? Is it an out-of-the-box portal? A custom portal? Is it your full portal or only a few pages / widgets? Are those widgets out-of-the-box, custom? I assume you checked the language user preference of the user(s)? Etc..

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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