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Post button on custom comments fields

ramirch
Tera Contributor

Hello!

I have a custom table with 1 custom HTML field (Comments) and an OOB field (Work Notes). The requirement is when a comment or work notes is added and the Post or Save button is clicked, the Activity Stream will be updated. This is similar to the OOB behavior in the incident form.

Currently, only Work Notes is added when the Post button is clicked. Is it possible to make this work also for a custom HTML field?

Thank you.

1 ACCEPTED SOLUTION

Ahmmed Ali
Mega Sage
Mega Sage

Hello @ramirch 

 

Post button is available only for Journal type field, which work notes field is.

 

Thank you,

Ali

 

If I could help you with your Query then, please hit the Thumb Icon and mark my answer as Correct!!

Thank you,
Ali

View solution in original post

2 REPLIES 2

Ahmmed Ali
Mega Sage
Mega Sage

Hello @ramirch 

 

Post button is available only for Journal type field, which work notes field is.

 

Thank you,

Ali

 

If I could help you with your Query then, please hit the Thumb Icon and mark my answer as Correct!!

Thank you,
Ali

Kalyani Jangam1
Mega Sage

Hi @ramirch 

As per my understanding whatever data you have added in html field that will visible in activity stream like this

Go to the filter activity

Screenshot 2023-08-04 at 6.16.55 PM.png

and make html field in available list like below

 

Screenshot 2023-08-04 at 6.15.47 PM.pngHope it will work.
Mark Helpful and Correct if it really help you.