Post Case Review SLA Repair

Ralton Stewart · ‎11-16-2023

Hello Community I am in need of assistance, I have 280 PCR's that requires me to do a Repair the on the SLA.

Normally I when it's just been 5 or 6 I manually went into each case and clicked Repair SLA.

are you able to assist with me in repairing all at once?

Dr Atul G- LNG · ‎11-16-2023

Try on list view with list action.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎11-16-2023

Hi @Ralton Stewart

Try on list view with list action.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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