The CreatorCon Call for Content is officially open! Get started here.

Postman collection of various ServiceNow APIs calls

Sean80
Kilo Contributor

Hi - a 3rd party partner who we are working with currently to integrate our development instance with their IT Chatbot have requested a Postman collection of various ServiceNow APIs calls to test against their development environment specifically for Request Items (sc_req_item table) that includes example calls for RITM creation, updates and closures. Can someone advise on the best approach to doing this please?

5 REPLIES 5

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

We use scripted REST API for this so that we can have proper ACLs on this and implement security.

Also how are they testing now? Using Postman i think. 


Thanks,
Ashutosh

Yes, they are testing using Postman, they require a Postman collection of various ServiceNow APIs for Request Items (sc_req_item table) and Tasks (sc_task table)

HI,

You can use REST API explorer in servicenow to collect those:

find_real_file.png

 

i will suggest you to use scripted REST api and then in there CARTJS APi to create RITM.

THanks,

Ashutosh