Pre-filled text on Service Operations Workspace

[Abbottronix]

I've used UI policies to reference messages as prefilled text for change requests. However, when I view these requests on the Service Operation Workspace, the prefilled text isn't visible. Does anyone know what it takes to get prefilled text to appear in the SOW?

[Dr Atul - LNG]

Hi @Abbottronix 

Any screenshot ?

[Sunny3008]

Hello @Abbottronix ,

Can you please share screen-print of  UI Policy.

Thanks,

Sunny R

[Ankur Bawiskar]

@Abbottronix 

do you mean placeholder text?

please share some screenshots for your question

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Abbottronix · Accepted solution]

Got it working with this code: