Pre-requisites to perform before cloning

[Community Alums]

Hi Connectins,

Good Day!

We are planning to do cloning this weekend, want to understand what are items/elements/properties/plugins etc. to be taken before cloning. We have multiple integration up and running for our client. example SCCM Integration, JIRA Integration, DevOps Integration, MicroSoft Azure AD Integration, Azure Devops Bidirectional Integration, Intune Integration etc. This is the first time I'm going to perform this activity.

Appreciate any help!

Best Regards,

Rafmine.

[mhegde1]

Hi @Community Alums ,

The below links might help you.

https://www.servicenow.com/community/developer-forum/cloning-strategy/m-p/1569854

https://www.servicenow.com/community/developer-forum/cloning-upgrade-best-practices/m-p/2025086/page/2

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715621

Please mark helpful if it helps you!

Thanks,

[Harish Bainsla]

Hi please check below link helps you

https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/upgrades/reference/...

https://www.servicenow.com/community/developer-forum/cloning-upgrade-best-practices/m-p/2025086/page...

and watch video help you to understand

https://youtu.be/MLqX-VK1VMc?si=I6aWpEyqsnm5RsBT

[Mathieu Lepoutr]

hi Rafmine

For the ADO integration, I can only recommend Exalate, which is a decentralized integration solution, where you can granuarly decide which data will be send over and applied. This will help you tremendously in integrating these instances.

Thank you.

Kind regards,
Mathieu Lepoutre