Predictive Intelligence
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3 weeks ago
Hi
I have installed Predictive intelligence for incident then I got Assidnment group, CI, category as oob-- classificstion solution definition. So I have activated and trained and we have oob br to populate fields for assignment group, CI ,CATEGORY with predicted values. For us it's not populating and br is active can anyone suggest do we need to do anything else or whats the issue?
thanks in advance
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3 weeks ago
no, it will not work.. make those non-mandatory and try, all fields will be autopopulate.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
No it's not working I tried
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3 weeks ago
Share your Solution definition screen shot.
Are you getting correct result while testing the model?
If yes, then BR has problem.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
It's giving correct result.
br is oob
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3 weeks ago
Hi @Vedavalli ,
Is your problem resolved?
did you update correct definition name in the BR?
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti