Predictive Intelligence

Vedavalli
Mega Sage

Hi

I have installed Predictive intelligence for incident then I got Assidnment group, CI, category as oob-- classificstion solution definition. So I have activated and trained and we have oob br to populate fields for assignment group, CI ,CATEGORY with predicted values. For us it's not populating and br is active can anyone suggest do we need to do anything else or whats the issue?
thanks in advance


9 REPLIES 9

no, it will not work.. make those non-mandatory and try, all fields will be autopopulate.

 

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Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

No it's not working I tried 

Share your Solution definition screen shot. 

Are you getting correct result while testing the model?

If yes, then BR has problem.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

It's giving correct result.
br is oob 

Hi @Vedavalli ,

Is your problem resolved?

did you update correct definition name in the BR?

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti