Preset Checkbox on Catalog item
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12-08-2023 08:21 AM
I have a New hire guide with a series of checkboxes. HR has asked if we can predefine some to true depending on the Employee type
Here is what I have
Employee Type (variable - employee_type)
Then below I have a series of checkboxes that will show the correct catalog item
When the user checks each box, hits next and we only show those options
What HR wants to do is
If the Employee Type is set to Full time, have the checkbox for Laptop (variable - laptop) set to True
I assume it's a UI policy? but not sure how I write this out

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12-08-2023 08:32 AM
Hello @Brian Sorensen ,
You can use below way to achieve it.
Write OnChang Client script on employee_type variable.
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Happy to help you in future.😎
Thank you,
Rajesh
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12-08-2023 09:17 AM
Thanks @Rajesh_Bhise
Might be missing something
So the Employee Type I have tied to a variable set for Onboarding
the options for Employee Type are
I used what you noted and it saved it on the variable, I changed the "full_time" to be the name "Full-Time Salaried"
But since this saved on the Variable and not on the order guide itself, is there another step I need to do?
I then left it as applies to a Catalog Item and it looks like it saved, but doesn't seem to work
did I miss something?
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12-08-2023 08:36 AM
Very true it is UI policy and at catalog item level. Have a look OOTB New Hire order guide. No need to write the code.
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12-08-2023 08:58 AM
Hmm.. we don't have an OOTB New Hire guide.. I had to create mine from scratch in ITSM..
I'll poke around