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07-03-2025 01:34 AM
Is their any way to Prevent downloading of attachment for some users ?
I have tried using ACL but is not working as expected.
Solved! Go to Solution.
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07-03-2025 01:36 AM
nope, if they see, they can download it
you cannot restrict it as per my understanding.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-03-2025 01:36 AM
nope, if they see, they can download it
you cannot restrict it as per my understanding.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-03-2025 01:37 AM
Hi @Poonam
Theres two main options for this - ACL on the attachment table: Solved: How to Restrict users to download attachments - ServiceNow Community
Or a client script that hides it for users: Solved: To hide attachments in the record for few users - ServiceNow Community
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07-04-2025 01:28 AM
@Hanna_G - Client script is hiding the attachment i want that to prevent user from downloading & i have tried via ACL but its not working as expected.