Prevent downloading attachment

Poonam
Tera Contributor

Is their any way to Prevent downloading of attachment for some users ?
I have tried using ACL but is not working as expected. 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Poonam  

nope, if they see, they can download it

you cannot restrict it as per my understanding.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Poonam  

nope, if they see, they can download it

you cannot restrict it as per my understanding.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hanna_G
Tera Guru

Hi @Poonam  

 

Theres two main options for this - ACL on the attachment table: Solved: How to Restrict users to download attachments - ServiceNow Community

Or a client script that hides it for users: Solved: To hide attachments in the record for few users - ServiceNow Community

Poonam
Tera Contributor

@Hanna_G - Client script is hiding the attachment i want that to prevent user from downloading & i have tried via ACL but its not working as expected.