Previous attachments on scheduled reports
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03-09-2023 03:28 AM
Hello, I am trying to tidy up our database due to the current size of it.
I have noticed that when a scheduled report runs, the attached report is saved to the schedule record.
Is there anyway in which we can stop this and can anyone assist me in how to identify and delete all from the sys_attachment table?
Some of the schedule records have 500+ attachments on them!
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03-09-2023 04:30 AM
To stop the scheduled report from saving the attached report to the schedule record in ServiceNow, you can follow these steps:
Go to the Scheduled Reports list in ServiceNow and open the schedule record for which you want to stop saving the attached report.
Click on the Edit button at the top of the form to open the record in edit mode.
Scroll down to the Attachments section of the form.
Uncheck the "Keep attachment on task" option.
Save the record.
By unchecking the "Keep attachment on task" option, the attached report will not be saved to the schedule record anymore.
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03-10-2023 03:04 AM
