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Printer discovery - Stop updating the printer short description

GB14
Kilo Patron

Is there a way to stop updating the printers short description during discovery?

Discovery dumps all the data in the short description (see below) 

GB14_0-1725542051615.png

Is it possible? 

 

Thanks in advance,
G

1 ACCEPTED SOLUTION

GB14
Kilo Patron

Thanks @AndersBGS 
We ended up using the business rule on the printer's table to achieve it. 

 

The only other solution was to edit the OOB script include "DiscoverySensor" & a sensor script "SNMP - Classify"


Thank you for assistance 🙂

View solution in original post

5 REPLIES 5

GB14
Kilo Patron

@doug_schulze  any suggestions? 

AndersBGS
Tera Patron
Tera Patron

Hi @GB14 ,

 

Have you looked into the pattern which is properly updating the short description. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Thanks for your reply. I believe the printers discovery uses probes and sensors vs patterns. 

How do we use patterns for printers discovery?

 

Hi @GB14 ,

 

Can you see from the discovery what that has been configured to update the field? Have you look in the ECC queue and the log for the specific discovery?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/