Priority lookup for Incident isnt working

[saahilkumar]

Hi All,

The priority lookup for incident table isn't working, any suggestion why...

The   data lookup definition for Incident as below

Thanks in advance

[Paramahanns]

Hi Saahil,

Can you please send the screen shot of the data look up for Priority look up rule.

Regards

Param

[saahilkumar]

Hi Paramhanns

Please find the scrrenshots, Is there anything missing/wrong with the below

Thanks in advance

[Paramahanns]

Hi Saahil,

Thanks, What is the always replace value in the Setter section is it set to true so that it replaces the value.

Also is the Insert and update checked Priority look up definition.

Regards

Param

[saahilkumar]

Hi Paramhanns,

Thanks for the update, that was really helpful.

[Mujtaba Amin Bh · Accepted solution]

Change Always Replace to "True". I see it is set to false.