Problem Form Read-Only After State is Closed/Resolved

[SNOW46]

Hi All,

This is to inform you all that I want to make all fields read-only for a Problem Record once the state changes to Closed/Resolved. 

The same functionality is working for Incident Record. But I am unable to find the script or logic behind this.

Can anyone share me some inputs as per the best practice what will be the solution for this.

Thanks & Regards,

Gourav

[arielgritti]

Hello You can create a UI policy for the problem table to set all the fields read only when load filtering for the state of the problem Ariel

[SNOW46]

Can you please suggest me how it looks like.. And how it will be implemented?

[JordanLind]

You'll need to use ACLs to secure these fields.  UI Polices are only applied on the form when it's viewed.  UI Policy is not security.

[Vishal Khandve]

Hi,

create Ui policy like OOTB ui policy on incident form.

see the below image:

change table name: problem.

In related list add field which you want to make read only

Thank you.