Problem Management

[ShreyasG]

I have field in problem form to store the record from which the fix is implemented but in this case i want the records to be displyed once the custom field is selected from(Change, Incident, Request).

if change is selected then i want to display change request numbers in referece field, same for incident and problem.

[Dr Atul G- LNG]

Hi @ShreyasG 

In this case, you need to make the fix based on the record depending on the fix created by whom, which must refer to the Task table → only Task type will work.

[Mark Manders]

Update the reference qualifier on it. But do realize that these are not OOB fields. There is a 'Fix reported by' field that references the task field, so you could have changed the label, but the others don't exist. So without knowing what kind of fields these are, helping you out with that reference qualifier will be difficult.