Problem Record need to get auto closed after 7 days

[Community Alums]

Hi 

@Ankur Bawiskar , @Dr Atul G- LNG 

1.After problem record get resolved or comes to Resolved state then we have wait for 7 days then problem record get auto closed

2. Through Schedule Job how we can achieve this functionality without touching or going System properties.

Thanks and Regards

Jyothinath P

[Community Alums]

This Script i have written in Schedule job and it is for after 1 day but it's not working.

correct me if i am wrong @Dr Atul G- LNG @Ankur Bawiskar 

Regards

Jyothinath

[Ankur Bawiskar]

@Community Alums 

what debugging have you done so far?

[Dr Atul G- LNG]

Hi @Community Alums 

REfer this

https://INSTANCENMAE.service-now.com/now/nav/ui/classic/params/target/sys_script.do%3Fsys_id%3Dd67b8d9ec0a80118008cd8f0f7f92fae%26sysparm_record_target%3Dsys_script%26sysparm_record_row%3D5%26sysparm_record_rows%3D5%26sysparm_record_list%3DnameCONTAINSauto%255EcollectionCONTAINSinc%255EORDERBYname

[Community Alums]

link not working

[Dr Atul G- LNG]

Hi @Community Alums  

Replace Instance name with your Instance link