Problem with REST Step in Flow Designer

[Randave Winston]

Hi. I have an action which has a REST Step that calls to a third-party API. The problem is that these characters %EF%BB%BF are appended to the URL.

For example:

https://ipinfo.io/8.8.8.8%EF%BB%BF/json

8.8.8.8 is an input. Because of the appended characters, this error appeared:

Invalid uri 'https://ipinfo.io/8.8.8.8/json': escaped absolute path not valid

Now, I've already managed to remove the characters from the URL but I need to know what is the cause of this because in other devices, this does not occur. Has anyone encountered this?

[Kristy Merriam]

Yes, engineering is actively working on the issue. I'll try to update this post when there is a resolution.

[Harriet K]

@Kristy 

Unfortunately, I am unable to downgrade or use FireFox or Safari due to the regulated policy at my place of work.

It is more feasible if ServiceNow provides a fix or workaround. This is causing a road block in a project. 

Thank you,
Harriet

[Kristy Merriam]

@Harriet - I understand. Know that the engineering team is working toward a fix and the use of an alternate browser is merely a workaround until that fix is available.

[Brunno Santos]

@Harriet K Please check my previous reply to @Scot Eagle. Maybe it helps.

[Harriet K]

Hi, @Brunno Santos! Thank you for the information! I appreciate it.

I actually ended up requesting for approval to get Firefox installed. Thankfully, it was approved after providing extensive business justification. I will bookmark your workaround though as it is a good backup solution, just in case!