Hi All: I am using Email template: mailto.approval in one of the approval notification. But when a user clicks on the link, an additional page is getting opened in the Chrome along with email window. Page - mailto:instancename@service-now.com?subject...
Hello, I have a table which contains records like shown below for few users whne they login these should be visible and should be invisible for othres Name: Hardware Software Network Network-Security Network-Advanced Database Assets In above list...
Hello all, I have a requirement to dynamically show some text based on values from other variables on a catalog order form. Here is an image that shows the order form... very basic. I ask the user to select a network. The Estimated Delivery Date is t...
Hello,At the client scripts side is there a way to know if form has been updated ? instead using current.operation() == 'update' ? for example like UI policies when state changes set the worknotes as mandatory however this only works for a simple fie...
hi, i want to show the onclick URL in same page. Currently it is taking to new page and opening the Catalog item as per URL in serviceportal. please suggest how to open in same page down <select name="select-website"onchange="window.open(this.option...
Hi, When I assign the report to specific custom role using "sharing" ->"visible to"-> select role name option and then save and publish the report, public role is getting automatically added, but that should not happen. Could you please help me fix t...
Looking for advice on best practice regarding UI actionsRequirement: Remove 'Add to visual task board' UI action from context menu in a change request.This UI action is defined against the 'task' table. We don't want to remove it from anywhere else. ...
Hi, I have booked for admin exam. But I want to reschedule it. How many times we can reschedule the exam? Is there any minimum count like one or two?
Hi, My name is Romesh,please guide me I am new to SNOW Developer community, I had been facing a problem since two days that I was stuck in ''Test the NeedIt onLoad Example Client Script'' part. I had updated all the NeedIt onLoad Example,NeedIt...
All, I created a display business rule to capture the logged in users role and hide Manager form section tab. Then created an onLoad Client Script to trigger the g_scratchpad variable and if true display the form section tabs else hide. This is all...
Hi All, I configured two REST messages with two different end points and I am calling them from FIX script to see how they are working. I am passing one of the variables from the REST Message1 response as query parameter to the second REST message. S...
Hello all, I have been working on an incident submitted by one of our business users concerning a record producer that does not show up when some metadata words are searched in our service portal catalog search bar. The metadata words they are trying...
Se we got New Call and our Service Catalog launched (YAY!) But now that I have turned our Inbound Email actions back on The mail that has been in the mailbox is not populating into the New Call the way any new emails that have been received since tur...
Hello,We have changed the default ServiceNow logo to our company logo via System Properties > My Company.When the new logo is displayed in the banner, it looks very small. It seems to be automatically resized to similar dimensions as the original Ser...
Hi All Need help very urgent I am working on OAuth 2.0 integration from ServiceNow to the external system but I am not able to generate new access token from business rule once the access token is expired. Step 1:- I have set up the OAuth for the thi...
