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UI macro for Assignment Group.

Hi folks, I want a UI macro infront of Assignment Group field in Incident Table. when I click on the icon, it should show me the list of Support group of Business Service and Configuration Item selected in the same record. After getting the list, I s...

Resolved! How to create a BR query on out of scope table ?

Hello, I'm trying to create a Business rule query on table Sc_req_item but I got this message error : - Business rules that modify queries connot be created for out-of-scope table; - query has been set to false because an out-of-scope table was selec...

Ali40 by Kilo Contributor
  • 1426 Views
  • 3 replies
  • 2 helpfuls

Resolved! Display list of records on service portal page

Hello, I have a two-part question. 1) How can I display a list of records from a table on a service portal page? (Do I need to use a widget? if so which one?) 2) How can I add reference qualifiers to that list? Example: only show records where the na...

JJG by Kilo Guru
  • 5205 Views
  • 8 replies
  • 2 helpfuls

Resolved! isOmitEditButton() condition in UI Action "Edit..." fails

Hi Community I have a problem with the OOB UI Action "Edit...". Condition of this UI action is: (new GlideRecord(current.getTableName())).canCreate() && RP.isManyToMany() && !RP.getListControl().isOmitEditButton() Now on my User Group table, I want t...

Roman Haas by Giga Guru
  • 3778 Views
  • 6 replies
  • 1 helpfuls

Resolved! Ability to open mobile app from email notification

Does anyone know if ServiceNow supports the "openURL" method in their iOS mobile app? I haven't been able to find any information on that, the "canOpenURL" method, or whether there is an entry in the application's Info.plist file that would define a ...

Modules and sub modules

Please find the attachment. there is a requirement to create sub modules. i have sorted till step -3 but not sure how to proceed further subdivisions. 1- application          2- module               3- separator                    4-?                ...

Kanika4 by Tera Contributor
  • 1901 Views
  • 3 replies
  • 0 helpfuls

Resolved! Catalog Client Script onChange - Prevent Loop

I have a field (FieldD) that is set based on other fields on a form. i.e. their onChange event runs a script that updates the value in FieldD.FieldA (onChange recalculates value in FieldD)FieldB (onChange recalculates value in FieldD)FieldC (onChange...

Resolved! Want to write a FIX script for updating a field

I want to write a fix script for doing a bulk update in the indicator task table into a particular field.The table is IDT. The tasks are already closed, so the field is grayed out. Below is the code that I have written. var gr = new GlideRecord('tabl...

Sayan by Mega Contributor
  • 7383 Views
  • 8 replies
  • 3 helpfuls

How to change Icon Link widget colors

How to change Icon Link widget webpart colors. I have edit the webpart and change the webpart colors by selecting bootstarp colors(danger, success, primary, default....).Now I want apply custom colors for webpart. Is there any way to change bootstarp...

Resolved! Formatting text via business rule for work notes

I am trying to setup a business rule that will add a work note that is based on a drop-down list. (this is working)  The problem i'm having is the text I need to past into the work note is formatted with Ordered List items and paragraph type markings...

Steve42 by Tera Expert
  • 2888 Views
  • 4 replies
  • 3 helpfuls

How to hide all variables from catalog item?

Hi, How to hide all variables from catalog item. I am trying it with UI policy but I have 15 Ui policies on same catalog item and also I have given order to all UI policies. but it is get override on other UI policy.I have written this script but it ...

Removing users from a group

Hello All.I have a requirement where I need to remove around 100 users from the a group. The Only way I know is editing the group Members/editing a   collection list. This becomes a manual process. Is there any other method I can use? I am thinking i...