As the title says, I'm looking to set the Assignment Group of an Incident (record producer) from a select box variable that has two options. Select Box is checked to Map to Field the assignment group and that doesn't work. Ive also tried current.assi...
Hi all,I have a question about the max length of column of type string.I created a new column and set the max length to 5000 but once I go to the form I can paste a string of 20000 character in the field. I save the record and the value doesn't trunc...
Hi All, I have requirement to capture lot of form layout with its all sections (Including all section it is almost 400), now I need to do this manually, but Is there any way I can do this with script or any other efficient way? Thanks
I want to deactivate catalog item on service portal , How to find out that particular catalog item and how to deactivate this?
Hi Team, I have test to run where the step should include Redirect to a knowledge page in service portal and click on helpful yes/no.We are unable to find a step for redirection and to open a form in sp throws error(g_form not defined, fixed in new y...
Anybody run into issues with the sn-day-ago widget where relative dates display as "50y ago" rather than the correct date after upgrading to New York?
Hey all, Our GRC team has created a custom Due Date field on their sn_grc_issue form. They requested that we create notifications that fire at specific intervals. 1. 30 days prior to the Due Date being realized 2. 7 days prior to the Due Date being r...
We have a number of Licensed users who manage a large number of CI's (Mainly our networking guys). My understanding is that the Easy Import function is locked down to Admin's, is there anyway I can give this access to someone with a custom role?
Create an option on the user menu where we have profile and logout option in service portal and on click of that option ui page should come up as a popup
We had a vendor come on site and do some work. We didn't get much documentation from them and are now in a situation where we have to remediate code dependencies due to the Madrid version. With that being said, we are trying to figure out if there ...
Hi Guys What I am trying to do seemed easy but so far no real idea as Angular is like Klingon to me. Basically, All I want to do is on a copy of the Request Item Widget Instead of displaying REQ Number: I want to display the actual RITM I thought...
I am creating a full E2E lifecycle ATF test script template for Request Items in the Service Catalog. I have been successful at opening the catalog Item, setting all the variables, completing 4 levels of approvals, triggering tasks. auto assigning, m...
Hi all, I've 14 check boxes in sequence on a catalog item. I've a client script on RITM which makes all the variables in variable section readonly. Its working fine for all the variables except these 14 checkboxes. The script is making random check b...
Hi, I'm stuck figuring out how to compare two values to result in a Yes or No in the 3rd variable. so far,my script looks like this: Please help. Thanks!
I'm new to ServiceNow ATF, and was wondering which is the preference for the Community when pulling an existing record. Querying the record in the server side or opening the record in the browser? Why would you choose one over the other? What situati...
