Problems with Veracode integration with Vulnerability Response

[Arthur Bernardo]

I'm having trouble integrating the Veracode plugin with the Vulnerability Response module. The issue starts when I access the "Configurations" tab through the module; I am redirected to a "table" that shows "record not found" and does not display the "New" UI Action to create a record.

With this problem, I try to create the record by entering the table name + .do, but I can't fill in any of the fields, as they are all read-only. When I use the "SN Utils" tool to fill in the fields, I can save the record, but when I click "Save and Test," I receive a "credential failure" error.

I have tried uninstalling the plugin and installing an earlier version, but the same issue occurs. I have uninstalled the plugin several times. (I have security_admin role, I don't believe that is a role problem)

Do you have any idea what might be causing this?
Thank you

[SergioRodrigues · Accepted solution]

Hello, @Arthur Bernardo!

I had this problem and resolved it by uninstalling the old version of the plugin before updating to the latest version. When I only update the version without uninstalling, this error occurs.

P.S.: It was necessary to delete all the data before the update.

I hope this helps.