Process an executeAsync RESTv2 response using setECCTopic()

[Ram117]

Hi Experts,

I am working on an integration with a third party case management application. Today I am following the below approach

This seems to be working without any issues. I am able to get the response and process it based on my need.

After reading the HI Support article, https://hi.service-now.com/kb_view.do?sysparm_article=KB0694711  I am thinking to utilize the setECCTopic() method to make it fully asynchronous and handle the response.

Need some guidance on how do I set the custom probe business rule and process the incoming response.

Thx

Ram

[Swapnil Soni1]

Hi,

Check this KB Article might this helps you

https://hi.service-now.com/kb_view.do?sysparm_article=KB0716391

Please mark correct or helpful if this helps.

Thanks

Swapnil 

[Ram117]

Thank you for the reply Swapnil.

I had seen this article, but it doesnt explain the user of getEccTopic and setECCTopic() methods. 

I will try this out and post back.

[TT3]

Were you able to figure this out? if so, please post an example. Thank you.