Process Flow Formatter under details tab in SOW

KhasimKhanP
Tera Expert

HI guys,

I'm looking to add process flow formatter from Overview tab to Details Tab.

Kindly help on this requirement

KhasimKhanP_0-1748946939523.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@KhasimKhanP 

You can try the steps shared by Atul, but I believe it's not supported to show the process flow other than Overview tab.

see this link which talks about the same

Process flow on service operation workspace on change managment. 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @KhasimKhanP 

Try it like this:

  1. Open any change in the native view.

  2. Change the view or SOW to get the correct view.

  3. Then go to the form layout.

  4. Select the section or tab where you want to add the process formatter, and save.

It should work.

DrAtulGLNG_0-1748947629392.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

@Dr Atul G- LNG ,

Did this already, it's still showing under Overview tab

Hi @KhasimKhanP 

I believe it’s not possible to move the process formatter to a different tab.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@KhasimKhanP 

You can try the steps shared by Atul, but I believe it's not supported to show the process flow other than Overview tab.

see this link which talks about the same

Process flow on service operation workspace on change managment. 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader