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04-09-2025 01:56 AM
Hi everyone,
Does the process flow formatter works by default with case types?
I found the below document, not sure whether the highlighted point is relevant to my question.
Ref: Assets - Now Create
Thanks!
Solved! Go to Solution.
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04-09-2025 02:10 AM
Hello @AmM01
Yes that's the document reference you should be seeing. And it's as it says - the Variable UI Formatter - doesn't works with case types by default.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
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04-09-2025 02:17 AM
Thanks for marking as helpful. Kindly accept solution as well, so that this can be moved from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
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04-09-2025 02:10 AM
Hello @AmM01
Yes that's the document reference you should be seeing. And it's as it says - the Variable UI Formatter - doesn't works with case types by default.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
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04-09-2025 02:17 AM
Thanks for marking as helpful. Kindly accept solution as well, so that this can be moved from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
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04-09-2025 02:13 AM
Hi @AmM01 ,
No, The process flow formatter does not work with default case types. Its a limitation.
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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04-09-2025 02:20 AM
Hi @AmM01
I have been using Now Create for a long time and follow it almost blindly in many cases, as it has become a trusted source for me. However, as mentioned in the document, these process formats did not work for the declared case, and that is true.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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