Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Project Workspace

SNOWSBC24
Tera Contributor

Please refer below screen shot.

I am not able to find the mapping/relation for Add risk, Add Issue, Add Decision.......buttons for RIDAC

Similarly for Risk Issue Decision......New button under Details


I mean where it is stored

I want to hide/unhide these buttons

Please provide guidance

 

 

1 REPLY 1

miftikhar20
Kilo Patron

Hi @SNOWSBC24, 

Please follow the below steps to hide/unhide the Add Risk, Add Issue, Add Decision buttons (RIDAC) and the New button under Details. 

 

To Hide Buttons Under Details (Risk, Issue, Decision, etc.) 

These buttons are controlled through Declarative Action Assignments. 

Steps: 

1. Navigate to the below URL (replace with your instance name): 

https://<your-instance>.service-now.com/sys_declarative_action_assignment.do?sys_id=5555b77273131010...

2. Open the record. 

3. Go to the Action Exclusion related tab. 

4.Click New and create a record as shown in screenshot: 

  • Specify the required table (Risk / Issue / Decision). 
  • Save the record. 

miftikhar20_0-1772416768687.png

 

Result: 

miftikhar20_1-1772416768688.png

 

The New button under the Details section for Risks, Issues, Decisions, etc. will be hidden based on your configuration. 

 

To Hide “Add Risk, Add Issue, Add Decision” Buttons in RIDAC Tab 

These buttons are configured in UI Builder. 

Steps: 

  1. Navigate to UI Builder. 
  2. Open the Project Workspace experience. 
  3. Open the RIDAC Monitor page (as shown in screenshot). 
    miftikhar20_2-1772416768690.png
  4. Click Edit Test Parameters and provide any sample values. 

miftikhar20_3-1772416768692.png

 

  5. Click on the Create RIDAC button to open the configuration. 

           Hide the button by: 

Setting visibility condition to true 

Save and Publish the changes. 

 

miftikhar20_4-1772416768694.png

 

miftikhar20_5-1772416768695.png

 

 

Result: 

miftikhar20_6-1772416768696.png

 

 

The Add Risk, Add Issue, Add Decision buttons in the RIDAC tab will be hidden/unhidden as per your configuration. 

 

Please note that making changes of this type is considered customization. Such modifications may impact future upgrades, so ensure they are properly documented and reviewed as per your organization’s change management process.

If my response helped, please mark it as the accepted solution so others can benefit as well.      

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.