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Property defining the number of failed login attempts to lock out a user

miyu
Tera Guru

I understand that the number of times a user is locked out after a failed login attempt is defined in a script in the Script Action "SNC User Lockout Check".
So what value is set in the "password_reset.request.max_attempt" property?
From reading the documentation, it reads as setting the number of login attempts allowed before the user is locked out.
Can someone please enlighten me on this?

1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

Hi

this is an excellent question. After performing a code search I cannot find a place where the system property is taken into account. So it seems, that ServiceNow forgot to consider the system property within the Script Action.

Maik