Propose a Standard Change Template - Pop up not working/record producer missing

Kub
Tera Expert

‎06-05-2025 05:10 AM

Hello,

The customer wants to use Standard Change Template functionality. However, after clicking the "Propose a Standard Change Template" button from the context menu nothing happens and the user is redirected to change request list. I found out that customer's instance is missing "Propose a new Standard Change Template" record producer. I tried to repair the “Change Management - Standard Change Catalog” plugin, but it didn't help at all. What should I try next?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-05-2025 07:37 AM

Hi @Kub 

 

Did you check OOTB BR:

 

DrAtulGLNG_0-1749134206319.png

 

 

also try to repair the Change management plugin as whole.

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Dr. Atul G. - Learn N Grow Together
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