Propose major incident UI action Error

Siris
Tera Contributor

On a critical incident or priority 1 incident, when I click propose major incident ui action, The function works, but it shows an error message.  Can anyone help me solve this issue??  The error appears both on back end and service operations workspace.  

 

Error Message

Syntax Error or Access Rule Violation detected by database (ERROR: trailing junk after numeric literal at or near "345189d" Position: 😎
 

 

3 REPLIES 3

NikhilKamlekar
Tera Expert

Hi @Siris 

Could you refer this link:

Solved: Syntax Error or Access Rule Violation detected by ... - ServiceNow Community

 

If it helps, mark it as ''Helpful'' and if it clarifies, 'Accept as Solution'

ClaudineL
Tera Contributor

Hi Siris, we have the exact same error. Did you find the solution?

 

 

Did you find the solution

?