Pull through RITM variables into power automate
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07-23-2025 04:02 AM
Can anyone help please, driving me insane...
I've got a power automate flow that is picking out Requested Catalogue Item approvals and it works fine but is only returning the Approval For (ie RITM number) in the approval email/Teams approval.
I've been trying to get it to pick out the variables from the form but so far it just can't pick them out, it just returns no values. The Get Variables is looking at the Item Options (sc_cat_item_option) table
This is my flow;
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07-23-2025 04:14 AM
Sorry but where have you written this?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-23-2025 04:21 AM
Hello @Ankur Bawiskar it's built in Power Automate using the ServiceNow connectors
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07-23-2025 05:03 AM
okay got it, not much idea there.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader