Pull through RITM variables into power automate

gregmc83
Kilo Guru

Can anyone help please, driving me insane...
I've got a power automate flow that is picking out Requested Catalogue Item approvals and it works fine but is only returning the Approval For (ie RITM number) in the approval email/Teams approval. 

I've been trying to get it to pick out the variables from the form but so far it just can't pick them out, it just returns no values. The Get Variables is looking at the Item Options (sc_cat_item_option) table

This is my flow; 

 

gregmc83_0-1753268408977.png

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@gregmc83 

Sorry but where have you written this?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello @Ankur Bawiskar it's built in Power Automate using the ServiceNow connectors

@gregmc83 

okay got it, not much idea there.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader