Testing the process of Password Reset for Microsoft Active Directory from ServiceNow login page
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07-23-2025 05:09 AM
Hi Experts,
1.I have installed the Password reset for Microsoft AD Spoke and configured all the connections.
2. I have configured the password process and added the AD Credential Store.
3. Checked the credential store connection and it is successful.
Now, i want to test the password process before going to next step which is password reset for windows app, Using which i can pull the ServiceNow password reset process in the windows login screen.
I have created a test user in AD and in servicenow and enrolled the user in the password process. Even after enrolling i am getting an error email instead of Email code. I have attached the email image. Please help me to test whether the process is working or not.
Thank you