Push notification Installation

[shivaadapa]

Hi

This is my requirement
"Push Notification Installations [sys_push_notif_app_install] records in the app scope should be removed from the package"

I want to know why do we remove those records?

[Maik Skoddow]

Hi @shivaadapa 

yes, I know that annoying situation that individual push installations from users are captured in an application.

For this reason I built a Business Rule which is "redirecting" these records to the "Global" scope: https://www.servicenow.com/community/developer-articles/my-collected-list-of-useful-business-rules/t... 

Already existing records you can either move to the "Global" application (in case the app is in global scope) or delete (in case of custom scoped applications)

Maik

[shivaadapa]

Hi @Maik Skoddow 

I am beginner. I don't understand this please explain me briefly.

[Dr Atul G- LNG]

Hi @shivaadapa 

If I understood correctly, Mike built a BR that redirect Scope notification to Global Domain to avoid this rework.

Refer his article to understand more.

Am i right @Maik Skoddow 

[Maik Skoddow]

Hi @Dr Atul G- LNG 

yes, you are right. 

Maik