Query regarding Auto numbering in Task and Incident table

piyush31
Tera Contributor

As far as I know, when Table2 is extended from Table1, the numbering continues sequentially. For example, if REQ0001 is created in Table1, the first request in Table2 will be REQ0002, and the second request in Table1 will be REQ0003. The prefix can be changed in Table2 during creation, but the autonumbering sequence is maintained.

However, I'm curious about how this is managed in the TASK and INCIDENT tables. It seems that each table can have its first record starting with the number 0001. Why doesn't the sequential numbering behavior apply here?

3 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@piyush31 

each table has it's own number maintenance and prefix.

you can check that under the table configuration

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @piyush31 ,

 

All tables that are extended from its parent table is not supposed to have same use or need. The purpose of extension is to use the existing properties of the parent table at an extend.

 

Each table is provided with its own numbering and sequence. you can configure it from the number maintenance module from that left navigator of ServiceNow screen. search with work 'number' and your there...


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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View solution in original post

Dr Atul G- LNG
Tera Patron
Tera Patron

No mate, when ever any table extending , it has its own prefix and sequence. So task has different number and incident has different number and different sequencing as well. 

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View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@piyush31 

each table has it's own number maintenance and prefix.

you can check that under the table configuration

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@piyush31 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @piyush31 ,

 

All tables that are extended from its parent table is not supposed to have same use or need. The purpose of extension is to use the existing properties of the parent table at an extend.

 

Each table is provided with its own numbering and sequence. you can configure it from the number maintenance module from that left navigator of ServiceNow screen. search with work 'number' and your there...


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

Dr Atul G- LNG
Tera Patron
Tera Patron

No mate, when ever any table extending , it has its own prefix and sequence. So task has different number and incident has different number and different sequencing as well. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************