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Query related to flow designer

Pooja_95
Tera Contributor

With respect to this catalog item and flow designer we need some clarification
1. When The workflow is attached to catalog item, and if RITM of that catalog item is made as closed incomplete, the respective sc_tasks are also marked as closed incomplete. Seems this is a OOTB behavior, as we did a same experiment in our PDI also.
2. But when The flow designer is attached to the catalog item, and if RITM of that catalog item is made as closed incomplete, the respective sc_tasks are still in the original state(whatever the state it was before). we did a same experiment in our PDI also.
We need a clarification on,
1. When the workflow is attached in that case, the following sc_tasks are closed incomplete when parent RITM is closed incomplete. But why it is not same with flow designer
2. In that case do we need to handle manually to make closed incomplete all the child sc_tasks when parent RITM is closed incomplete in case of flow designer?
3. We wrote a Business rule to make tasks closed_incomplete but what happening is, The one who is making RITM closed incomplete, dont have access to all the sc_tasks, so only the tasks which are assigned to his group are made closed incomplete and rest are still open

Kindly help on this,
Pooja

1 REPLY 1

Brad Bowman
Kilo Patron
Kilo Patron

Take a close look at both test cases to ensure the same action is being performed.  To clarify, how are you changing the RITM to closed incomplete - via the workflow, or by changing the State field on the RITM?  Is there anything in the workflow that also changes the Stage when this happens, or what is the resulting Stage in this case?  Same thing in Flow Designer - if you perform the same action to update the RITM, is the flow doing or not doing something the workflow is?  What is the resulting Stage in this test case?