query related to ui action

[AnithaAnumanthu]

Hi ,

requirements is:

there is related link(ui action ) on incident form, when click related link name is "show only records which have caller id is abel tuter"  should show  only   list of record of caller id and caller id should show on url.

Ex. on incident form caller_id= abel tuter, when you click on that link , show list of  record of abel tuter.

[KrishnaMohan]

@AnithaAnumanthu  can you share code and screenshots of ui action?

[Ankur Bawiskar]

@AnithaAnumanthu 

Can you share what's the business requirement for this?

[AnithaAnumanthu]

Hi Ankur,

iam new  to servicenow,  there is Button or related link on incident form , when i click on button redirected list view and show list of records which have  same caller  id  on form.

Example. on incident form called id field is abel tuter, when i click button on incident form, redirected to list view of incident whose called id is same. please refer screenshot for better understanding.

[Anitha ananthul]

Can you help me for above  use case ,that will be helpful to me 

[Dr Atul G- LNG]

Hi @AnithaAnumanthu 

Greetings!!

May i know what is business case of this. Why we need UI action? If you noticed "Assigned to me" is something similar but work only for logged in user or you want to see for specific user you can use list view with assigned to as condition.